Driving Digital Transformation
Experience digital transformation with RaqMEA, an expertly guided journey towards achieving excellence and sustainable growth.
ServiceNow Expertise
Advisory & Implementation
Our certified ServiceNow experts guide you through every step of your ServiceNow journey, from strategy and planning to implementation and configuration. We leverage industry best practices and our deep understanding of the Middle East market to deliver solutions that align with your unique business objectives.
Custom Development & Integration
We create bespoke ServiceNow applications and integrations that streamline your workflows, automate your processes, and seamlessly connect ServiceNow with your existing systems. Our experienced developers build solutions that are scalable, reliable, and tailored to your specific needs.
Managed Services
We provide ongoing support, maintenance, and optimization of your ServiceNow environment, ensuring maximum uptime, performance, and value. Our proactive approach minimizes disruptions and allows you to focus on your core business.
Performance Optimization
We conduct comprehensive health checks and continuous optimization to identify and address potential issues, ensuring your ServiceNow environment is running at peak efficiency.
Training & Enablement
We empower your teams with the knowledge and skills to effectively utilize ServiceNow, maximizing user adoption and driving continuous improvement. Our training programs are tailored to your specific roles and responsibilities.
Achieving Excellence Together
Digital Transformation Advisory
Digital Transformation Strategy
We work with you to develop a comprehensive digital transformation roadmap that aligns with your business goals, leverages emerging technologies, and drives innovation across your organization.
Enterprise & Solution Architecture
Design robust and scalable ServiceNow architectures that meet your enterprise needs and support your long-term growth.
Process Optimization
We analyze your business processes and identify opportunities for automation and optimization, leveraging ServiceNow to streamline workflows, reduce manual tasks, and improve efficiency.
Change Management
We guide you through the people and process aspects of digital transformation, ensuring smooth adoption, minimizing disruptions, and maximizing the return on your investment.
Business Process Consulting
We assess your current processes and provide expert recommendations on how to leverage ServiceNow to achieve your business objectives.
END-TO-END SERVICES
With a team of seasoned professionals, we guide your organization through the complexities of digital transformation, ensuring a seamless integration of advanced technologies and innovative solutions.
- 22+ Years of Experience
- End-to-end support
- 24/7 Availability
Steps to Success
Our Proven Approach: Now Create
At RaqMEA, we follow ServiceNow’s proven Now Create methodology to ensure your digital transformation journey is efficient, effective, and aligned with your unique business goals. This structured approach allows us to:
Clearly Define Objectives
We work closely with you to establish clear goals and success metrics, ensuring your ServiceNow implementation is targeted and focused.
Plan Strategically
We develop a comprehensive project plan that prioritizes your needs, aligns with your budget and timeline, and minimizes risk.
Build with Precision
Our experienced team configures and customizes ServiceNow solutions to meet your specific requirements, ensuring a seamless integration with your existing systems.
Test Thoroughly
We conduct rigorous testing to identify and resolve any issues, ensuring a smooth and successful deployment.
Deploy with Confidence
We provide comprehensive training and support to your team, ensuring a smooth transition and maximizing user adoption.
Continuously Optimize
We monitor, analyze, and continuously improve your ServiceNow environment to ensure it evolves with your changing needs and delivers maximum value.
Our Methodology
Our implementation process includes the following steps:
Initiate
Plan
Build
Test
Deploy
Frequently Asked Questions (FAQ)
Do you provide custom ServiceNow solutions?
Yes, we specialize in creating custom solutions tailored to meet the unique needs of your business. Our team works closely with you to understand your requirements and deliver solutions that align with your goals.
How long does it take to implement ServiceNow?
The implementation timeline varies depending on the complexity and scope of the project. A basic implementation can take a few weeks, while a more comprehensive solution may take several months. We work efficiently to meet your deadlines.
Do you offer post-implementation support?
Yes, we provide ongoing support and maintenance services to ensure your ServiceNow instance runs smoothly. Our support team is available to assist with any issues, updates, or enhancements needed.